MyMazaru Mazaru Insights®

Our Results

We work hard so your customers don't have to, and we know it works.

We measure results and have helped leading brands push up customer satisfaction scores, get more sales and wisely cut down on frustrating, service contact.

We think you'll agree - they are pretty epic 😉

Calls down by 40%

We reduced calls about potential fraud scams with just one message on the self-assessment tax line. Reassuring customers as soon as they get in touch without having to speak to an advisor.

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Who we work with

Have a look at some of our clients, then get in touch to add you name to the list! They trust us to deliver - and we never disappoint 😉

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Some of our recent achievements 🏆

IVR redesign

Transfers cut by 80%

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Chatbot redesign

Contact cut by 20%

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Award winning work for NWG

Gold Award for CX

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Waitrose

Self-serve deflection

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Interactive design

Self-service up 12%

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Self-service success

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Our Results

We work hard so your customers don't have to, and we know it works. We measure results and have helped leading brands push up customer satisfaction scores, get more sales and wisely cut down on frustrating, service contact. We think you'll agree - they are pretty epic 😉

Some of our recent achievements 🏆

We work hard so your customers don't have to, and we know it works.

We measure results and have helped leading brands push up customer satisfaction scores, get more sales and wisely cut down on frustrating, service contact.

We think you'll agree - they are pretty epic 😉